Main Article Content
Software adds significant value to a wide range of products and services. Thus, in the process of software development, maintaining the quality of the software is an important aspect that the developer must do. In several software quality models, usability is stated as one of significant factor that gives impact to software performance. The existence of problems in usability lead to less useful of the software. This research was conducted to assess software usability risk factors which derived from the attributes and sub-attributes of usability, that affecting the quality of the software negatively. The importance of risk factors assessed by using fuzzy-Analytic Hierarchy Process. This risk assessment on software usability made it possible to process the evaluation of the respondents defined by linguistic format, in which information can be processed from insufficient data, subjective, inaccurate or vague. As result, this assessment showed dominant factors which were considered as the source of the usability software risk.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work
 J. T. Sambantha Moorthy, S. bin Ibrahim, M. Naz, and ri Mahrin, “Identifying Potential Usability Risk During Software Development Process.”
 J. Moorthy, S. Ibrahim, and M. Mahrin, “The Need For Usability Risk Assessment Model,” Second Int. Conf. Informatics Eng. Inf. Sci. (ICIEIS2013). Soc. Digit. Inf. Wirel. Commun., pp. 215–220, 2013.
 T. Altom, “Usability as risk management,” interactions, vol. 14, no. 2, p. 16, Mar. 2007.
 M. Uzzafer, “A risk classification scheme for software projects,” Int. J. Softw. Eng. its Appl., vol. 7, no. 1, pp. 57–68, 2013.
 J. T. S. Moorthy, S. Bin Ibrahim, and M. N. R. Mahrin, “Formulation of usability risk assessment model,” 2013 IEEE Conf. Open Syst. ICOS 2013, pp. 168–173, 2013.
 J. Sambantha Moorthy, S. Bin Ibrahim, and M. N. R. Mahrin, “Identifying usability risk: A survey study,” 2014 8th Malaysian Softw. Eng. Conf. MySEC 2014, pp. 148–153, 2014.
 J. T. S. Moorthy, S. Ibrahim, and M. Naz, “Developing Usable Software Product Using Usability Risk Assessment Model,” Int. J. Digit. Inf. Wirel. Commun., vol. 4, no. 1, pp. 95–102, 2014.
 J. Zeng, M. An, and N. J. Smith, “Application of a fuzzy based decision making methodology to construction project risk assessment.”
 G. Yucel, S. Cebi, B. Hoege, and A. F. Ozok, “A fuzzy risk assessment model for hospital information system implementation,” Expert Syst. Appl., vol. 39, no. 1, pp. 1211–1218, 2012.
 B. W. Boehm, “Software Risk Management: Principles and Practices,” IEEE Softw., 1991.
 H.-M. Lee and L. Lin, “FUZZY RISK PRESUMPTIVE EVALUATION IN SOFTWARE DEVELOPMENT,” Int. J. Innov. Comput., vol. 7, no. 7, pp. 3881–3889, 2011.
 J. Munch, O. Armbrust, M. Kowalczyk, and M. Soto, Software Process Definition and Management. 2013.
 J. Li, M. Li, D. Wu, and H. Song, “An integrated risk measurement and optimization model for trustworthy software process management,” Inf. Sci. (Ny)., vol. 191, no. May 2012, pp. 47–60, 2012.
 A. K. Sharma, A. Kalia, and H. Singh, “An Analysis of Optimum Software Quality Factors,” IOSR J. Eng., vol. 2, no. 4, pp. 663–669, 2012.
 by A. Steven Wake Sallie M Henry, “Predicting Maintainability with Software Quality Metrics.”
 S. Cebi and C. Kahraman, “Developing a group decision support system based on fuzzy information axiom,” 2009.
 T. L. Saaty and L. G. Vargas, Decision making with the analytic network process. 2013.
 A. F. Shapiro, “Risk Assessment Applications of Fuzzy Logic CAS annual meeting.”
 W. Gunawan and A. Zainal Arifin, “Lokal Fuzzy Thresholding Berdasarkan Pengukuran Fuzzy Similarity Pada Interaktif Segmentasi Citra,” Infotel, vol. 9, no. 1, pp. 40–47, 2017.
 C. E. Bozdag, C. Kahraman, and D. Ruan, “Fuzzy group decision making for selection among computer integrated manufacturing systems,” Comput. Ind., vol. 51, no. 1, pp. 13–29, 2003.
 T. L. Saaty and M. Hall, “FUNDAMENTALS OF THE ANALYTIC NETWORK PROCESS,” ISAHP, 1999.